API v2: Troubleshooting
"The user was not authorized"
If you see the following message when trying to open an OData feed:
!["The user was not authorized"](https://media.screensteps.com/image_assets/assets/006/073/930/original/9205a24f-f52b-4e59-a962-c2212cf754f1.png)
It could be because Two-step Verification is enabled for that user.
To fix the issue:
- Temporarily disable Two-step Verification (in Cezanne) for the user
- Open the OData feed
- Re-enable Two-step Verification for the user.